Privacy Policy

Last Updated: February 12, 2026

The International Guild of Travel Professionals ("IGTP," "we," "us," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert URL], use our mobile application, or engage with our membership services (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. WHO IS RESPONSIBLE FOR YOUR DATA? (DATA CONTROLLER)

To ensure compliance with the General Data Protection Regulation (UK GDPR / EU GDPR) and applicable US Privacy Laws, the specific IGTP entity responsible for your personal data (the "Data Controller") depends on your location:

If you reside in the United Kingdom (UK) or European Economic Area (EEA):

The International Guild for Travel Professionals Ltd
2nd Floor, Berkeley Square House
Berkeley Square
London W1J 6BD
United Kingdom

If you reside in the United States or the Rest of the World:

The International Guild of Travel Professionals LLC
200 S Biscayne Blvd., 20th Floor
Miami, FL 33131
United States

Both entities act as joint controllers for certain global operations, but your primary relationship is with the entity listed above.

2. INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Data").

2.1. Information You Provide to Us
Identity Data: Name, username, or similar identifier, title, date of birth, and gender.

Contact Data: Billing address, delivery address, email address, and telephone numbers.

Professional Data: Agency affiliation, IATA/CLIA numbers, supplier relationships, professional biography, and business website URL.

Financial Data: Bank account and payment card details (processed securely by third-party payment processors; we do not store full credit card numbers).

Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

2.2. Information We Collect Automatically
Technical Data: Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: Information about how you use our website, products, and services.

3. HOW WE USE YOUR DATA

We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:

3.1. Performance of a Contract
To register you as a new member.To process and deliver your membership benefits.To manage payments, fees, and charges.To collect and recover money owed to us.

3.2. Legitimate Interests
To manage our relationship with you (notifying you about changes to our terms or privacy policy).To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

3.3. Legal Compliance
To comply with a legal or regulatory obligation (e.g., tax reporting, fraud prevention).

4. LEGAL BASES FOR PROCESSING (GDPR/UK SPECIFIC)

For users in the United Kingdom and the European Economic Area (EEA), we only process your personal data when we have a lawful basis to do so. The specific legal grounds we rely on are as follows:

We process your Identity, Contact, and Professional Data to register you as a new member and verify your eligibility. We also process your Financial and Transaction Data to manage membership fees and collect payments. In both instances, this processing is necessary for the performance of our contract with you.

To manage our ongoing relationship with you—such as notifying you about changes to our terms or privacy policy—we process your Identity, Contact, and Profile Data. We do this based on the performance of our contract and our legitimate interests in keeping our records updated and studying how customers use our products/services.

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data), we process Identity, Contact, and Technical Data. This is necessary for our legitimate interests (for running our business, provision of administration and IT services, and network security) and, in some cases, to comply with a legal obligation.

Finally, we may process Identity, Contact, and Usage Data to deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you. We rely on your consent where required by law (for example, for certain types of direct marketing) or otherwise on our legitimate interests (to study how customers use our products/services, to develop them, to grow our business, and to inform our marketing strategy).

5. INTERNATIONAL DATA TRANSFERS

As an international organization, we share your personal data within the IGTP Group. This involves transferring your data outside the UK and European Economic Area (EEA).

5.1. Transfers from UK/EEA to the USA
When we transfer personal data from the UK or EEA to the United States (where our central servers and IGTP LLC are located), we ensure a similar degree of protection is afforded to it by implementing at least one of the following safeguards:

Standard Contractual Clauses (SCCs): We use specific contracts approved by the UK Government (the "IDTA") or the European Commission which give personal data the same protection it has in Europe.

Intra-Group Agreement: IGTP Ltd and IGTP LLC have entered into a data processing agreement ensuring that all data shared between entities is handled in accordance with GDPR standards.

6. DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Membership Data: Retained for the duration of your membership plus 7 years after termination for tax and legal defense purposes.

Marketing Data: Retained until you opt-out or withdraw consent.

8. YOUR LEGAL RIGHTS

8.1. For UK and EEA Residents (GDPR Rights)
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data (commonly known as a "data subject access request").

Request correction of the personal data that we hold about you.

Request erasure of your personal data ("Right to be Forgotten").

Object to processing of your personal data where we are relying on a legitimate interest.

Request restriction of processing of your personal data.

Request the transfer of your personal data to you or to a third party (Portability).

Withdraw consent at any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at ask@igtp.travel.

8.2. For United States Residents
While we do not sell your personal data for monetary value, some US state laws (such as California's CCPA/CPRA) define "sale" broadly to include sharing data for targeted advertising.

Do Not Sell or Share My Personal Information: You have the right to opt-out of the sharing of your personal data for cross-context behavioral advertising.

Right to Know: You may request that we disclose what personal information we collect, use, disclose, and sell.

Right to Delete: You may request the deletion of your personal information, subject to certain legal exceptions.

Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise these rights, please contact us at ask@igtp.travel.

9. THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins, and applications (e.g., booking engines, supplier portals). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

10. COOKIES

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

11. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Privacy Team:

By Email: ask@igtp.travel

By Post:

USA:
Attn: Privacy Officer,The International Guild of Travel Professionals LLC, 200 S Biscayne Blvd.Miami, FL 33131, USA

UK/Europe: Attn: Data Protection Officer, The International Guild for Travel Professionals Ltd, 2nd Floor, Berkeley Square House, Berkeley SquareLondon W1J 6BD, UK